Privacy Policy

Effective date:

Introduction

<LEGAL_NAME> (“we”, “us”, “DAK”) operates a car wash management platform. This policy explains how we collect, use, and safeguard your information.

Information we collect

• Account info (name, email, phone)
• Service info (society/wing/flat, vehicle plate, package usage)
• Payment metadata (via Razorpay)
• Technical logs (IP, device/browser, timestamps)

How we use your information

• Provide and improve booking, billing, and support
• Fraud prevention and security
• Legal compliance and dispute resolution

Payments

Payments are processed by Razorpay Software Private Limited. We do not store full card details on our servers. Please refer to Razorpay’s privacy disclosures on their website.

Sharing

We may share data with service providers (e.g., Razorpay, email/SMS providers) under confidentiality commitments; we do not sell personal data.

Data retention

We retain data for as long as necessary for the purposes above or as required by law. You may request deletion subject to legal and operational limitations.

Your rights

To access, correct, or delete your information, contact <SUPPORT_EMAIL>.

Security

We implement reasonable administrative, technical, and physical safeguards.

Updates

We may update this policy. Changes will be posted here with a new effective date.

Contact

<LEGAL_NAME>, <ADDRESS> · <SUPPORT_EMAIL> · <PHONE>